Get ready to be blown away, I ordered way before the holiday, thinking I'd get it on time, it's been like a month and my product still hasn't shown up, worse, I found out that it was returned for no apparent reason. Did you ask me for one thing? You didn't bring it to my door!! I waited forever for my purchase and now the price has gone way up. I got it for like 400 Turkish lira before, but now it's like 700 TL. no way...So, I called the company ASAP, asking what's up and telling them to send me the stuff that I totally bought. But, like, their response totally wasn't good enough. They were like, "Sorry , can't do it." If you've ever been in the same boat, don't worry, you're not the only one! I'm sure I'm not the only one either...what is their strategy to make people give up so they can sell it for more?
making my purchase, I encountered a major roadblock when attempting to return some items that didn't meet my expectations. Despite downloading their app and following the prescribed steps, I was shocked to find that the much-needed return button simply refused to work. absolutely baffling how a com...
I'm so tired of this brand that I can't even begin to express it. I'm completely fed up, do you understand? Every single order ends up the same way. I buy something excitedly, and then I'm told it's canceled. If you're going to cancel every order, why are you even in business in this country? When i...
On January 4th, I placed an order for three items on the app during a sale - and yet 14 days later, the order still hadn't shipped. Even worse, yesterday night (17th January) they sent an e-mail saying that two of those pieces were out of stock and all I'd get was one item! Not only did they make me...
Three days ago, I received an update that the product I purchased from Bershka was out for delivery with Birgün cargo. However, by the end of the day, I was shocked to receive a response stating "out of region - return." Despite spending an hour on the phone over the weekend trying to reach the carg...
I ordered a product that was in stock, but they ended up cancelling my order, just so not right! you give money they abruptly say sorry, can't do it! When I asked the customer representative why, they told me that sometimes the system doesn't update the stock levels fast enough. It doesn't make sen...
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