I am writing to report an unauthorised transaction made through the Testora IQ App and to request an immediate refund. On 5 April, a charge of $58.09 AUD was taken from my St.George account by Testora IQ App without my authorisation or clear consent for any paid service. I do not know what product, subscription or service this payment is supposedly for, and I have not received any email, invoice or clear information from Testora IQ App. I did not knowingly approve any recurring payment or subscription, and I regard this transaction as unauthorised and unacceptable. I request an immediate full refund of the $58.09 AUD taken from my account and the immediate cancellation of any subscription, membership or recurring payment that may have been started in my name without my clear consent. I also expect written confirmation that no further charges will be made to my account in the future. I am based in Australia and use a St.George account, and I am prepared to share any necessary bank statement details or screenshots directly with you through the official support channels so this issue can be investigated and resolved as quickly as possible.
I am writing regarding two unexpected debits from a service called Testora that appeared on my Mastercard. On March 27 I was charged 6.93 USD and on April 4 I was charged 39.98 USD. I did not intend to purchase anything from this service. I remember seeing a Testora test, but as soon as I realized t...
I am writing to complain about unauthorized charges taken by the Testora IQ service. I originally agreed only to a small test payment of about $1, which was presented as a free or trial offer, and I clearly did not consent to any ongoing subscription or a $29.99 charge. Despite this, a payment relat...
I am writing regarding two unexpected debits from an application or service called “Testora” that appeared on my Mastercard while I was in Canada. On March 12, I was charged 9.67 USD, and on March 19, I was charged 54.88 USD. I did not intend to purchase anything from this service. I remember seeing...
I started using the Testora app on a free trial, and without my clear approval this trial turned into a paid subscription. On 02/23/2026, I was charged $24.99 even though I did not knowingly consent to continue with a paid plan. Since noticing the charge, I have tried to find a way to cancel the sub...
I completed an IQ test on a website I was directed to through a Testora Pro advertisement on Instagram. At the end of the test, I was told that I needed to pay $1 as a one-time fee to see my results, and it clearly stated that this would be the only payment. At no point during the process was there ...
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