Testora Cancelation And Refund

I am writing regarding an issue I am experiencing with my TESTORA IQ subscription, which I started on June 6, 2026 through Google Play. On the same date, June 6, 2026, I attempted to cancel my subscription, yet I was still charged $19.99 for one month despite my cancellation attempt. I have a record of this charge on my bank statement and I have tried to reach both TESTORA IQ and Google Play customer support, but I have not received any response so far. This situation is causing me inconvenience, as I do not wish to use the service and did my part by trying to cancel on time. I kindly request a full refund of the $19.99 that was charged after my cancellation attempt, and written confirmation that my TESTORA IQ subscription has been fully cancelled and that I will not be charged again in the future.