On December 31, an unauthorized payment of 2500 Turkish Liras was made for the PUBG Mobile game using my Vodafone line number **** 244 9618. I did not give permission for this transaction. I urgently request a refund from Tencent Games officials and appreciate communication in Turkish. Contact me at aydin.halil.285****@gmail.com or **** 244 9618.
I recently discovered that multiple unauthorized payments were made through Tencent Games Türkiye under my Vodafone mobile line (05072767*) for PUBG Mobile purchases—despite my mobile payment option being disabled. The transactions occurred on: 25.12.2024 – 3 payments of ₺774.99 each 25.12.2025 – ...
Hello, I recently discovered that my mobile bill was charged three times for ₺774.99 each under the name Tencent Games Türkiye. I do not have a PUBG account, nor is the game installed on my phone. It seems that a third party used my phone number to make these unauthorized payments without my knowled...
On December 31, 2023, at 11:53 PM, I experienced unauthorized mobile payment deductions through my Vodafone® operator for Tencent Games Turkey® (PUBG Mobile). Two charges were made and reflected in my bill. I have no app or membership associated with this game on my phone. I request a refund for thi...
Hello, two separate charges of ₺749.99 each have been added to my bill under the name of Tencent Games service via mobile payment. I do not even have a PUBG account, nor is the app installed on my phone. It appears that a third party has somehow used my phone number to make these unauthorized paymen...
On August 14, 2025, I discovered that multiple unauthorized purchases had been made in PUBG Mobile through my Türk Telekom mobile line, totaling ₺2,660. These transactions were carried out without my knowledge or consent. I later learned that my phone had likely been infected with malware, which aut...
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