I ordered a Temu product on July 26 and here I am more than a month later still waiting for it. The last update I got was on August 3rd; since then, there has been absolutely silence. They guaranteed me a refund should there be no updates within 27 days. After 28 days, not only have I not gotten any updates but my refund is also nowhere to be seen. Having contacted several times in search of a fix, all I find is the run-around. This whole situation has been really distressing, and I feel as though I have been left hanging without any appropriate closure. If you are considering ordering from Temu, I would advise you to rethink—orders do not appear to show up, and returning your money is quite difficult.
I placed an order with Temu on July 28th, and it's now September 15th—48 days later—and I still haven't received my items. The tracking status has been stuck on "customs clearance" since August 5th, with no updates since then. I have no idea if my order will ever arrive, and to make matters worse, I...
I made an order on Temu on May 28 and canceled it right away. Even though I was informed that the refund was processed, it has now been more than a month and I still haven't seen any money returned. I continuously monitored my account and remained hopeful, yet there was no progress. On June 28, I ma...
I made a purchase on the Temu app on May 23. The product was labeled as “expedited delivery” and was guaranteed to arrive within 5 business days. It's June 26, and I'm still waiting for an update on my order. I have no updates on whether it has been shipped or its current location. The constant barr...
I’ve had a really disappointing experience with my Temu orders. I’ve been waiting for weeks, and there’s been absolutely no indication of any progress. My order status hasn't changed in the last 10 days. I contacted customer service seeking clarity or a refund, but instead, I was met with confusion ...
I placed an order on Temu, but it has been stuck in the same status for days with no progress. It has been way too long, and I still have no idea when my items will be shipped. This delay is completely unacceptable. I expected better service and faster processing, but instead, I feel like my money ...
Comments