I got one of my Temu packages that arrived at the airport on July 26, but my other order hasn't even begun going through customs yet. I've included two pictures that demonstrate the disparity in processing times - a mere matter of minutes - yet the second package has yet to undergo processing. How do they decide on customs processing? Can you explain how things operate at customs?
Hello, I placed orders for four pieces from the Temu app, one day apart. Some of these orders have been in the customs clearance process for a week, while others are waiting at the airport. When I speak with the customer service representatives, they say don't wait because it's a holiday. When I ask...
I'm seriously questioning whether the order I placed through Temu even exists. The tracking history showed my package heading to the airport for over 24 hours, then—strangely—after I contacted customer service, a bunch of updates suddenly appeared out of nowhere. The same package that was "on the wa...
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