I accidentally ordered a pair of children’s shoes from Temu but managed to cancel the order within a minute. On April 18, 2025, I was informed that the refund for this cancellation had been issued and that it would be reflected in my financial institution’s records by May 18 at the latest. However, I have neither received a refund nor any further updates. I contacted Temu customer service multiple times, but each time I received the same automated response: "Your refund has been issued by us, but it may not have been reflected yet due to your financial institution." I sent my past two months’ bank statements to Temu and also filed a dispute with my bank, but still, no refund has been made. When I asked Temu to provide the card number to which the refund was supposedly issued, they refused to do so.
I accidentally ordered a pair of children’s shoes from Temu and canceled the order just a minute later. On April 18, 2025, I was informed that the refund had been processed and should appear in my account by May 18. Unfortunately, there was no response. I reached out to Temu’s customer service sever...
On February 28, 2025, I bought two products from the Temu shopping site, trusting the platform. I canceled my order on the same day, and a message appeared in my account stating that the money had been refunded. Specifically, the refund notification showed a projected return to my original payment m...
Temu did not issue a refund. I canceled my order immediately, and Temu sent me a document claiming the refund had been processed, but it never appeare...
I made three different orders on Temu on April 15 and canceled them immediately. It’s been a month and a half, and I’m still waiting for my refund. Whenever I reach out to Temu, they consistently tell me that the refund has been processed, yet I still haven't seen any return in my bank account. I’ve...
I bought some stuff through Temu on April 18 and April 20, but I canceled both orders immediately. I canceled right away, but I still haven't gotten my refund. I was informed that a refund was sent to my bank account and even received a transaction slip, but when I reached out to my bank, they said ...
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