I am having a problem verifying my account on the Tango app. Since 22 May 2026, every time I try to complete verificatio...n, I receive the message “Sorry, we couldn't verify your identity,” and I cannot access my account properly. I am trying to verify my account from Palestine. I contacted Tango supp
My Tango account linked to the email address mna72***@gamil has been suspended for about a month and I am unable to acce...ss it. When I try to log in, the account appears to be suspended and I cannot use any of the services. Before the suspension I was only using the account for messaging. I do not kn
"My complaint has been resolved."
My Tango Live account has been blocked and I would like this decision to be... reviewed. I understand that my account was blocked because of nude content
My name is Shrishti S*** and I have been using the Tango Live streaming app for about a year. On 15 May at around 9:00 P...M, the app asked me to verify my ID. I tried to complete the verification using my PAN card, but the registration did not go through and my account stopped opening. For about a wee
I am a user of the Tango Live app and my account was suspended around six months ago. My Tango profile is registered und...er the link/username “https://tango.me/unknown-elephant-10*** (junior Singh)”. Since the suspension, I have not been able to access my account at all. I was not informed of any cle
For approximately two weeks, I have been trying to start live broadcasts on the Tango app in a completely normal and rul...e-compliant manner, but every attempt results in a “violation” warning, preventing me from going live. Even the clothes I wear during broadcasts are completely appropriate, yet the
On May 11, 2026, I made a payment of 32 USD from my Edge wallet to Tango with the clear expectation of receiving at leas...t 60,000 coins in my Tango account. Although the transaction was completed successfully and I have the receipt of this payment in my Edge wallet, no coins were ever credited to my
I am experiencing a persistent problem with the Tango app verification system. Every time I try to log into my account, ...the verification code I enter is not accepted, which completely prevents me from accessing my account. I have tried multiple times to solve the issue by waiting, requesting new co
I have been experiencing an ongoing issue with my Mastercard virtual card on the Tango platform for the past three weeks.... Even though I have a sufficient airtime balance available in my account, every time I attempt to make a withdrawal, the system displays a message stating that I have entered unsu
My Tango account got suspended, and I have not received any notice. Please, I need your help to resolve this issue so I ...can recover my Tango account, as I still have some coins there and have not withdrawn anything yet. Please, I would like to have my Tango account restored.
On 05/03/2026 at approximately 11:45 PM, I purchased an 850-coin package th...rough the Tango app. I completed the payment with my credit card for a tota
My Tango account was disabled on 05/07/2026 through my phone, and I started receiving a warning saying, “your device has... been blocked.” My account was registered with the email address y**************@gmail.com. Because of this warning, I am currently unable to use the app at all or log into my acco
I am experiencing a problem while trying to verify my Tango account. On 04-05-2026 I attempted to upload my documents to... the system, but an error appeared during the process and, after that, the platform no longer allows me to try uploading my documents again. Because of this error, I have been left
I have been experiencing an issue with Tango for the past two months regarding a withdrawal to my bank account. During t...he process, I was asked to verify my bank account, but I was given only one attempt to complete the verification. After that attempt failed, I was not given any additional opportun
My second account on the Tango app was suddenly closed last night without any explanation. The screen only says that my ...device has been suspended and that I need to contact support. I am not a broadcaster or someone who constantly goes live. I mostly used my account for messaging and only occasional
I have been experiencing an unresolved identity verification problem with my Tango Live account for more than two months.... My account is registered in Hong Kong and I used my Hong Kong ID for the verification process. All the required steps went through, but the system keeps stating that my verificat
I use Tango on my Android device and for the past 5 days I have been unable to verify my account. Each time I try to com...plete the verification process, the application displays the message “Sorry, your account can’t be verified” and does not allow me to proceed. I contacted Tango customer support ab
My name is Adnan and I am an old user of the Tango Android application. Recently, my Tango account was suspended without... any clear warning or explanation on the screen. I did not see any specific message about the reason for this suspension. I think the suspension may have happened after I sent a vi
I am a Tango Live user based in Nigeria, and I am experiencing a serious issue with your identity verification process. ...My Tango Live username is “Midnight aura.” On April 18, my identity verification was rejected, even though all the information I submitted was accurate and I used a valid Nigerian
My Tango Live account associated with the email address cristiblo***@yahoo.com has been suspended since April 22, 2026, ...at around 11:00 a.m., without any prior notice or explanation. I usually access the platform from my iPhone, and I did not make any changes to my device, location, payment method,
I am writing regarding the sudden banning of my device and suspension of my Tango account registered with the email addr...ess lslsls779***@gmail.com, which I use on an Android device in the United Kingdom. Today, shortly after I added a withdrawal method to my Tango account and a withdrawal of approxi
I have been using the Tango video chat platform from Nigeria for over a year with the registered email/username “ftope**...*@gmail.com.” On 15/04/2026 my account was suddenly suspended without any clear explanation, while I still had a balance of $45 in my account. I have not received any response from
I am writing regarding a verification issue I have been experiencing on Tango Live for over a week, which is preventing ...me from withdrawing my funds. I submitted a valid national ID for verification, but the app responded that it could not verify my identity. Since then, I have not been able to resu
I am writing regarding a problem I encountered with verification on my Tango live streaming account linked to the email ...address osaro***[email protected]. Today, after carefully entering all the required information for verification, I received a message stating, “Unfortunately we couldn’t verify you,”
