Tango Live Account Shut Down and Public Live Access Blocked

I have been using the Tango live streaming app and on 31 August my account was suddenly shut down. Since that date, whenever I try to log in it shows a message saying that my public live streaming is blocked and I cannot go public live anymore. I did not violate any rules to my knowledge and I was not doing anything inappropriate at the time of the shutdown. I only received an automated shutdown warning in the app, and apart from that I have not received any clear explanation about what I supposedly did wrong, even though I tried to contact support. I request that my account and public live access be restored and that I receive a clear explanation of the exact reason for this shutdown. I want this situation to be reviewed carefully, because I believe my account was restricted by mistake and I would like to be able to use the app normally again.