Tango App Removes Direct Bank Transfer Option Leaving Customer $16 Balance Stuck

I have been unable to withdraw the balance from my Tango account for about a month. The bank transfer payment method that I previously used on a regular basis no longer appears in my account, and the system only offers alternative payment options. Because these offered methods are not suitable for me, I cannot transfer my earned money to my account.

I also contacted the Tango support team regarding the issue I am experiencing. They informed me that the bank transfer method is temporarily unavailable, but they provided no clear timeframe or alternative, practical solution. Furthermore, because my messages are not answered in a timely manner, the support chats close automatically.

Currently, a balance of approximately $16 remains stuck in my account, unable to be withdrawn. I request that the bank transfer method I regularly use be reactivated, or that a suitable, accessible withdrawal option for users in Turkey be permanently offered. Additionally, I demand that my hardship be resolved and that a clear, detailed update be provided regarding this process.