Tango App and Tipalti Fail to Deliver $75 Completed Cash-Out Transfers

I created three withdrawal requests totaling $75 on the Tango app using the Tipalti payment method. I made the first withdrawal on September 2, and the other two withdrawals on September 7. In the app, the status of these withdrawals appears as "completed" and "successfully sent," but no payments have landed in my accounts.

I requested that the first payment be sent to my Yapı Kredi bank account under the name Demet Ö****** with IBAN TR4102, and the other two withdrawals to my bank account under the name Demet Ö with IBAN TR05******02. Despite this and the passage of several days, no funds have arrived in either of these accounts.

I tried to get help through the in-app support and customer contact channels, but support cannot be reached and no response is being provided. I am suffering hardship both because my money is left in limbo and because I cannot reach anyone responsible.

I demand an immediate investigation into these three withdrawal transactions made via Tango and Tipalti, and that the total amount of $75 be deposited into my two specified bank accounts corresponding to the respective withdrawals without delay or missing funds.