Tango Live Repeatedly Rejects $287 Earnings Redemption for Verified Profile Sally2.0

I am a Tango Live user with the username “Sally2.0” and I am having a serious problem with redeeming my earnings, even though my account is already verified and shows a verification badge on my profile. The issue started on 5 August. My redeem requests began to be rejected, but on 9 August I managed to receive one redeem of 49 USD. After that, from 11 August until 19 August my redeem requests were again rejected. On 19 August at 11:19 a.m. I successfully completed the account verification process, and the app shows that my account is verified. On 20 August I received another redeem of 49 USD, but after that, from 21–22 August onwards, my redeems started getting rejected again. At the moment I have around 287 USD that I am trying to redeem, but the system keeps rejecting my requests. Sometimes I receive reject reason code 113 and sometimes reason code 111, and the app keeps asking me to verify my account again, even though it is already verified and under review was completed. These mixed error messages are very confusing for me and make it impossible to understand what is wrong or what I should do. I have contacted Tango Live support about this issue, but I have not received any response or clear explanation. I am asking you to urgently check my account “Sally2.0”, clearly explain why my redeems are being rejected despite verification, and allow me to withdraw the full amount of 287 USD that I have earned.