I spent an additional €200 to fly from Antalya to Munich, but I missed the morning flight and had to catch the afternoon one. Our flight schedule was modified to a morning flight. There were five of us, including two toddlers, so when we checked in, I requested consecutive window seats. They sat three persons in one row and assigned the front row to two others. When I inquired about it, the attendant chuckled and replied, "The plane is full, no available seats." I persisted, but she simply shrugged and said, "No seats available," with a grin. I stated my displeasure with her demeanor, but she continued to smirk and shrug. I don't understand why such people do not care about client pleasure. This was my first time using Tailwind, and it will be my last. Those contemplating this airline should search elsewhere for superior service.
Today, we were supposed to fly from Antalya to Frankfurt at 11:05 AM, so we rushed to the airport on time, only to find out that our flight was delayed—not by one or two hours, but for the entire day! This is completely unacceptable. We are now stuck at the airport with two small children, and ther...
On July 7th, during our return from the Prontotour Budva trip, we arrived at Podgorica Airport at 3:30 PM for our 6:20 PM Tailwind Airlines flight (TW1948). Initially, the flight was delayed to 7:20 PM, and then again to 9:20 PM, without any explanation from the airline. Passengers had to rely on ea...
We purchased a trip to Budva through Jolly Tur, with a flight on Tailwind Airlines scheduled for 6:00 PM on June 20th from Podgorica Airport. At 5:30 PM, we were instructed to go to the gate, where we stood for over 40 minutes without any information. A different gate attendant eventually informed u...
We were a group of about 150-200 people from various tours, scheduled to fly on July 20, 2024, at 7:00 AM. Despite knowing about the flight delay as early as 1:00 AM, no information was communicated to us until much later. From 4:00 AM to 8:00 AM, we were kept at the airport with constant excuses li...
On 25.08.2023, I bought a flight ticket from Antalya to Stuttgart. The ticket showed Tailwind Airlines at 06:00. When I arrived at the airport, I waited for about 2 hours, and they said my name was not on the list. An agent came and said there was a mistake and that my flight was at 12:00 with Lufth...
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