We were a group of about 150-200 people from various tours, scheduled to fly on July 20, 2024, at 7:00 AM. Despite knowing about the flight delay as early as 1:00 AM, no information was communicated to us until much later. From 4:00 AM to 8:00 AM, we were kept at the airport with constant excuses like 'the bus will arrive in half an hour' and 'the hotel is arranged,' only to be left waiting. When the situation escalated, we were finally taken to a hotel, but there were no available rooms, and we had to wait until 11:00 AM for rooms to be vacated.
Our flight, initially rescheduled for 8:00 PM, was further delayed to 10:15 PM. We left the hotel at 8:00 PM, returned to Istanbul Airport, and continued waiting with no representative to address our concerns. At 11:15 PM, our flight was canceled yet again and rescheduled for 1:00 AM. How is this acceptable service? We lost two entire days due to Tailwind Airlines, with no explanations or accountability from the airline. We were left completely stranded and neglected. This level of disregard for passengers is unacceptable, and we demand that Tailwind Airlines address this significant inconvenience. We will be pursuing legal action through the appropriate channels to ensure our complaints are heard and resolved.
On July 20, 2024, at 7:00 AM, I was scheduled to depart for a Sharm tour with Tailwind Airlines. Since 3:00 AM the previous day, we've been shuffled around the airport without clear information. We were repeatedly told that buses would arrive to take us to a hotel, but we weren't taken there until 8...
My July 7, 2024, flight from Podgorica to Istanbul with Tailwind Airlines was scheduled for 18:20, but it was first delayed to 20:00 and then further delayed to 21:20. The flight finally departed at 21:40, a full three and a half hours late. During this time, we were left at the airport with no food...
I was scheduled to fly with Tailwind Airlines from Istanbul to Sharm El Sheikh on 20.07.2024 at 07:00. The flight was first delayed to 20:15, then 22:15, and finally to 23:15. Throughout these delays, I received no updates or communication from the airline, nor any attempt to address my inconvenienc...
I was scheduled to fly with Tailwind Airlines from Istanbul to Sharm El Sheikh on 20.07.2024 at 07:00. The flight was first delayed to 20:15, then 22:15, and finally to 23:15. Throughout these delays, I received no updates or communication from the airline, nor any attempt to address my inconvenienc...
My Tailwind Airlines flight, which was supposed to depart at 07:00 on 20.07.2024, was delayed for nearly 16 hours, leaving us stranded in Sharm El Sheikh. What was supposed to be a vacation has turned into a nightmare. Neither the tour company, Tatilbudur.com, nor Tailwind Airlines is taking respons...
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