On July 7th, during our return from the Prontotour Budva trip, we arrived at Podgorica Airport at 3:30 PM for our 6:20 PM Tailwind Airlines flight (TW1948). Initially, the flight was delayed to 7:20 PM, and then again to 9:20 PM, without any explanation from the airline. Passengers had to rely on each other for information, as no staff provided updates. Despite the long wait, there were no refreshments or care provided, and due to the lack of seating at the airport, we were forced to sit on the floor. The flight finally took off at 9:40 PM, yet no complimentary service was offered, not even as an apology for the delay. Upon arrival at Istanbul Airport, I received my luggage, which was broken, despite having handed it over in perfect condition at Podgorica. Unfortunately, I couldn't report the damage due to our tight schedule. This experience has been incredibly disappointing and left us with a bad impression of the tour and airline.
My July 7, 2024, flight from Podgorica to Istanbul with Tailwind Airlines was scheduled for 18:20, but it was first delayed to 20:00 and then further delayed to 21:20. The flight finally departed at 21:40, a full three and a half hours late. During this time, we were left at the airport with no food...
We purchased a trip to Budva through Jolly Tur, with a flight on Tailwind Airlines scheduled for 6:00 PM on June 20th from Podgorica Airport. At 5:30 PM, we were instructed to go to the gate, where we stood for over 40 minutes without any information. A different gate attendant eventually informed u...
We were a group of about 150-200 people from various tours, scheduled to fly on July 20, 2024, at 7:00 AM. Despite knowing about the flight delay as early as 1:00 AM, no information was communicated to us until much later. From 4:00 AM to 8:00 AM, we were kept at the airport with constant excuses li...
I booked a Budva tour through Pronto Tour scheduled for May 4–8, with flights operated by Air Montenegro. From the very beginning, the flight times kept changing. Eventually, we experienced a 12-hour delay, and the situation was handled extremely poorly. We were not given proper updates or guidance...
On our return journey from Sharm El Sheikh on July 17th, our Tailwind Airlines flight was delayed by about 4 hours with no updates or communication. We were left to wait without any information, treated as if we didn’t matter at all. When booking a holiday package, you might overlook the airline, bu...
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