On August 14, 2025, at around 08:23, my live betting account balance of approximately ₺52,000 on the Superbet website was reduced to zero. Just minutes earlier, at 08:17, I received an email stating that my account password had been changed. Despite having two-factor authentication enabled, my password was altered without my knowledge, and my balance was used up through games I did not play, leaving my account empty. I have screenshots and records of my account activity that clearly prove the balance was not lost through my own gameplay. When I contacted customer service, I was told that I had depleted the balance myself, and even in my previous complaint, no response was provided. My account had no bonuses or promotions active at the time. My username is J**. I request a full investigation into this matter and immediate reimbursement of my balance to resolve the unfair situation I have suffered.
On 11/08/2025, I registered on the Superbet website under the username “k*”** and deposited ₺1,000 at 19:00. Later that evening, around 20:00, I won ₺40,000 and immediately submitted a withdrawal request. However, my withdrawal requests were repeatedly canceled. When I contacted customer service, I ...
On September 26, 2025, unauthorized bets were placed on my Ultrabet account, and my balance was reduced to zero. Right before the incident, I was suddenly logged out of my account, and immediately after that, I activated two-factor authentication. My account username is Ömer0000. This is the first t...
On September 1, 2025, around 7:30 PM, I was playing the 15coin game on Supertotobet when my balance suddenly dropped and I lost about ₺1,400 without explanation. My username is a*. I immediately contacted customer service, but instead of helping me, they claimed that I had previously registered on ...
On 02/10/2025 at 11:45 PM, someone else accessed my Superbetin account, even though I had two-factor authentication enabled. At the time of this unauthorized login, I was actively playing the Sweet Bonanza 1000 casino game. My main balance of ₺10,000 suddenly dropped to just ₺227 in a matter of mome...
On September 13 at 05:00, my ₺39,600 balance in the Superbetin mobile app was wiped out through casino games that I never played. At that time, I had only submitted a withdrawal request and did not engage in any casino activity. I had taken extra precautions by updating my email address, enabling bo...
