1
Mustafa is completely dissatisfied with the result

Sugo App Blocking Login With Strange Device Error

profile
Mustafa
November 19, 2025 1:23 am
164

For more than a month, I have been unable to log into the Sugo Live Chat app on my Android device. Whenever I try to sign in, I receive an error message that says, “The device cannot log in abnormally.” This issue persists on both Wi-Fi and mobile data. I tried deleting and reinstalling the app, restarting my device, and resetting my password, but nothing has worked.

My registered email address is i**********@gmail.com**. I live in Kırıkkale, and I used to enjoy the app, so not being able to reach my friends has caused me a lot of inconvenience. I contacted Sugo customer service, but no solution was provided. I do not have any balance in my account; I simply want my account to be reopened and this issue to be resolved as soon as possible.

profile
1 Supporter
profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Sugo Account Locked With "Failed Login" and "Abnormal Device" Errors

profile
Esranur
August 18, 2025 8:21 am
190
1
Murat is completely dissatisfied with the result

Sugo App Blocked My Account Without Reason – Android Login Issue (ID: 1082019037)

profile
Murat
August 15, 2025 11:25 pm
95

Having Sugo App “Function Restricted” Error for 2 Days

profile
Büşra
November 20, 2025 11:30 am
132

Sugo App Logged Me Into Wrong Account After Reinstall, Balance Missing

profile
Hasan
August 17, 2025 12:34 am
72
Report a Similar Issue