Sugo App Blocked My Account Without Reason – Android Login Issue (ID: 1082019037)
I have been using the Sugo application on my Android phone, but suddenly I can no longer log into my account. Even after reinstalling the app, the issue persists, and the screen only displays a warning that says: “Engellendiniz” (You have been blocked).
My account ID is 1082019037, and I was using the app in Ankara, Turkey. I have never made any payment or membership-related transaction within the app, so I am completely unaware of any reason why my account would be blocked.
I am requesting:
A clear explanation for why my account was suspended.
Immediate restoration of access to my account so I can continue using the app without interruption.
This is a frustrating experience, especially since I have not violated any rules, and I expect my issue to be resolved promptly.
Dear User m****, First of all, we would like to express our regret for the situation you have experienced. Your complaint has been taken into consideration by us, and I have immediately initiated the process to take the necessary actions. You can be assured that once our checks are completed, we will provide you with fast, accurate, and solution-oriented support as soon as possible. We are always here to serve you better. Best regards, Sugo Support Team
M**** Dear User, First of all, we would like to express our regret for the situation you have experienced. In order to resolve your complaint as soon as possible and provide you with quick support, we have a small request so that we can check your relevant transactions: If you remember, could you share with us information such as your Sugo ID number or the email address or phone number associated with your account? After receiving this information, we will carefully review the process and get back to you as soon as possible. Thank you for your interest and understanding. Please know that we are always here for you. Best regards, Sugo Support Team
