Sugo Agency Account Banned Without Clear Reason or Warning

My Sugo account was banned on 16.04.2026, and I am shocked and disappointed by this decision. I manage an agency on the platform and have invested significant time and effort into growing my team and expanding our presence on Sugo. When I tried to log in, I only saw a generic message saying that my account was banned, without any clear or detailed explanation. In order to expand my room and bring in more talent to Sugo, I downloaded another app to recruit new broadcasters. However, I did not in any way encourage or move my existing streamers to leave Sugo or to stream on another platform. My intention was to grow my agency and contribute more to Sugo, not to violate any rules. This ban feels completely unjustified, and it ignores both my efforts and the hard work of the girls in my agency. We have put in a great deal of time, energy and commitment to build a stable presence on Sugo, and being banned without a proper explanation or prior warning is extremely demoralizing. I kindly request that my case be thoroughly reviewed, taking into account my real intentions and the fact that I did not direct any of my broadcasters away from Sugo. I ask that my account be reinstated and that this decision be reconsidered, as bans should not be given so easily when there is no clear and intentional violation. I also expect a clear explanation of which rule I am alleged to have broken. Please show respect and fairness to creators and agencies that genuinely contribute to your platform.