Sugo Unfairly Bans Accounts – No Justice in the App
Hello, I am an agency owner on the Sugo app, and I have noticed unfair treatment within the platform. Sugo randomly bans accounts without any clear reason, showing no transparency or fairness in their decisions.
There is no consistency in how they enforce rules, and it seems like they ban users at their discretion. This is completely unjust and unprofessional. I regret ever using this app, and I strongly advise others not to download it.
If Sugo wants to be a trustworthy platform, they must implement fair policies and ensure users are not banned without proper justification. I demand an immediate review of these unfair bans and expect better support from the platform!
Dear User e***, First of all, we would like to express our regret for the situation you have experienced. Your complaint has been taken into consideration by us, and I have immediately initiated the process to take the necessary actions. You can be sure that once our checks are completed, we will provide you with fast, accurate, and solution-oriented support as soon as possible. We are always here to serve you better. Best regards, Sugo Support Team
E*** Dear User, First of all, we would like to express our regret for the situation you have experienced. In order to resolve your complaint as soon as possible and provide you with quick support, we have a small request so that we can check your relevant transactions: If you remember, could you share your Sugo ID number or information such as the email address or phone number associated with your account with us? After receiving this information, we will carefully review the process and get back to you as soon as possible. Thank you for your interest and understanding, and please know that we are always here for you. Best regards, Sugo Support Team
