My order from Subway through Trendyol GO was delivered incorrectly and with missing items. While placing the order, I specifically selected a sugar-free cola, but a regular sugary cola was sent instead. I also requested that olives and some additional ingredients be added to my sandwich, but those extra ingredients were not included.
In addition, even though I requested the food to be delivered hot, the order arrived completely cold.
Because of all these issues, I submitted two refund requests for order number 10900948681, but Trendyol rejected both requests. When I contacted live customer support, I was simply told that “there is nothing we can do,” and my issue was not resolved.
I request a refund for the incorrect and incomplete order, and that the inconvenience I experienced be properly investigated and addressed.
On February 14, 2026, around 2:27 PM, I placed an order through Trendyol GO from Subway for a Steak & Cheese sandwich. My order number is #10964518406. However, the order was delivered in a completely unacceptable condition. The sandwich arrived half-sized and not prepared according to the ingredien...
On January 29, 2026, I placed an order through Trendyol GO from a Subway branch, with order number 9472485537. In this order, I purchased an “Egelim” sandwich, which is supposed to include cheese as one of its main ingredients. However, the sandwich was delivered completely without cheese. Since a ...
In February 2026 at 7:33 PM, I placed an order through Trendyol GO from the Subway Ankara Gölbaşı Bahçelievler branch. My order number is 10985011307, and it was for a Subway Veggie Delight menu. When the order arrived, it was delivered with missing ingredients and sauces. Unfortunately, this was n...
On October 11, 2025, I placed an order through Trendyol GO from Subway Odunluk branch, ordering two chicken salads for a total of ₺450, paid by credit card. The delivery took over an hour, but the main issue was with the quality and contents of the salad. There was almost nothing but lettuce inside...
I placed a food order from Subway through Trendyol at exactly 17:44, and the restaurant is only about 10 minutes away from my location. Despite this, I waited over two hours and my order still hadn’t arrived by 19:50. I was extremely hungry and became physically uncomfortable from the long wait. Wh...
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