I Report Stradivarius for Not Delivering My Order and No Customer Support

My order has still not been delivered, and I cannot reach customer service no matter what I try. I have been trying to connect to the Çamlık support line for over a month, but there is no solution and not even a phone number to call. It is unbelievable that a brand like Stradivarius has such poor service. I have been waiting for my order for two months now, and I keep searching for a customer service number or a way to reach live support, but nothing works. I urgently need a solution and for my order to be delivered.