I recently purchased a pair of Stradivarius shoes as a gift for a friend. I decided to have the shoes shipped directly to her because I was out of town. To my chagrin, the product that arrived was flawed and in poor condition. I'm baffled as to how such a well-known brand could allow such a subpar item to be shipped. My friend's embarrassment at receiving such a shoddy gift is beyond words. To make matters worse, I placed the order as a guest and then forgot my password. Now that I've logged into my account, the return order is nowhere to be found. This shopping trip has been nothing short of a nightmare. Stradivarius, once synonymous with quality and style, has clearly lost its luster. This experience has left me feeling deeply disappointed and frustrated.
I really can't stand shopping online at Stradivarius. I ordered something, but it never got to me. Not only did Stradivarius not tell me how my order was going, but I later found out that the shipping company, Kargoist, had lost my package and it was now marked as lost. Both Stradivarius and Kargois...
For some time, I was a devoted client of Stradivarius, but lately my experience has caused me to regret every purchase. Nearly two months ago, I returned a pair of boots using all the correct procedures. I first got an email declaring my refund in process. Weeks passed without any indication of the ...
On my recent Stradivarius purchase, the delivery could not be completed because I was not at home. However, when the courier was supposed to contact me, I received no call or message. I proactively called customer support and clearly requested that my package be left at the door since I was temporar...
I am incredibly frustrated with Stradivarius for choosing to work with Scotty as their delivery service. I've been waiting for my package for four days, and every day, they falsely update the status saying they "couldn’t find my address." This is simply untrue, as I’ve been home waiting each day. On...
I placed an order with Stradivarius on November 28th, looking forward to a seamless shopping experience. Unfortunately, my order arrived two weeks late, and to add to the frustration, several items were missing, and one jumper came damaged. I quickly attempted to get in touch with their customer ser...
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