I have been a loyal customer of Storks Trabzon Forum for years, but after this experience, I will never shop there again! 29 years ago, I bought a certified solitaire diamond ring, which I later sold back to Storks at their Trabzon Forum store 9 years ago to upgrade to a new solitaire. At that time, I was told there was no need for a certificate because the ring had a stamp. I even purchased an additional diamond set alongside it. Now, I decided to sell my current ring and buy a new one, but Storks refused to accept it, claiming it must have a certificate! How is this fair? I followed their instructions before, yet now they refuse to honor their past policy. I will warn everyone about this issue to prevent others from being misled. Storks must take responsibility and correct this unfair practice!
I'm frustrated with Storks Jewelry because the diamond rings I bought don't match their certificates! The store actually came up with the ridiculous explanation that someone mistakenly pressed the wrong button, causing errors in the certificates. How absurd! Now I'm stuck with expensive rings that d...
I deeply regret purchasing Storks brand jewelry. When I decided to sell back two rings at their Eminönü branch, I was told that one of my rings lacked the brand engraving, even though I had the original certificates. As a result, they offered me a much lower price than expected. To make matters wor...
Back in 2009, my husband gifted me a Storks brand solitaire ring from Temizay Jewelry in Çanakkale as a wedding present. What should have been a lifelong memory has turned into an ongoing nightmare. The ring has now lost its stone three times. The first two times—in 2019 and 2020—the stone and its p...
I purchased a jewelry item from Storks store only 1.5 months ago, and already the stone has fallen out! When I bought this product, the salesperson explicitly promised a full warranty for any issue within one year. But when I took it back for repair, Storks unbelievably claimed it was a "manufacture...
Back in 2004, we purchased a Storks Mother’s Day necklace and a Tria ring from Uğur Jewelry in Afyon, trusting the brand’s promise that their jewelry could later be sold back at full value with no depreciation. That promise is exactly what influenced our purchase. The jewelry was barely used, and no...
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