I recently bought a gold necklace from Storks at Capitol Mall, which turned out to be too short. Naturally, I wanted to exchange it for a slightly longer chain (standard sizes usually go 45-50 cm increments). When I went back to request an exchange for a longer chain, the store offered to modify the existing one instead. After waiting without proper updates, I finally got the necklace back—but shockingly, they had added an oversized, ugly link to just one side, completely ruining the necklace’s appearance on my neck. It looks awkward and unprofessional, definitely not what you'd expect from a reputable jewelry brand like Storks! I'm deeply disappointed and demand Storks immediately replace my necklace with an appropriate-length chain or refund my money (₺) right away. Fix this terrible workmanship urgently!
Last year, I bought three pairs of earrings from the Storks store in Ankara Cepa. One of them, the Dorika Hoop Earrings, had their chain break in May. The first time I took them back, the employee, U***, reluctantly sent them for repair. After the first repair, I noticed the chain was improperly att...
I purchased a jewelry item from Storks store only 1.5 months ago, and already the stone has fallen out! When I bought this product, the salesperson explicitly promised a full warranty for any issue within one year. But when I took it back for repair, Storks unbelievably claimed it was a "manufacture...
I'm frustrated with Storks Jewelry because the diamond rings I bought don't match their certificates! The store actually came up with the ridiculous explanation that someone mistakenly pressed the wrong button, causing errors in the certificates. How absurd! Now I'm stuck with expensive rings that d...
I bought a Storks İnce Su Yolu diamond bracelet because I loved the design, but it fell off and got lost after a while. I didn’t bump my arm or do anything that could have damaged it—it just came loose and disappeared, likely while walking or sitting in a café. The store was very helpful and sent it...
I deeply regret purchasing Storks brand jewelry. When I decided to sell back two rings at their Eminönü branch, I was told that one of my rings lacked the brand engraving, even though I had the original certificates. As a result, they offered me a much lower price than expected. To make matters wor...
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