I have been using Starpets in Memphis, Tennessee, and depositing money without issues until July 4 last year, when I last successfully spent 13 dollars on the platform. Since then, I have not been able to deposit any money from my card into Starpets. Every time I try to make a deposit, the transaction is declined, even though there is money on my card and my card is current and up to date. On April 9, 2026, I again attempted to deposit money, and the same problem continued. I contacted my bank, and they confirmed there is nothing wrong on their side. I also tried to reach Starpets customer support, but I have not received any response. I request that this issue be investigated urgently, that my account be checked, and that my ability to deposit money be restored so I can use the service again. I also expect a clear explanation of why my transactions have been declined for so long and a written confirmation once the problem is resolved.
I tried to withdraw money from a site called Starpets about 4–5 months ago, and after all this time, I still haven’t received it. I contacted them multiple times, and each time I was told my issue had been forwarded to a higher authority, but nothing ever changed. It just dragged on endlessly. Event...
About 4–5 months ago, I requested a withdrawal from my Starpets account to my card—and I’m still waiting. The money never arrived. I’ve contacted support multiple times, and every single time, I get the same copy-paste answers: “It’s been forwarded to a senior representative,” “We’re looking into it...
As of November 22, 2025, I have been experiencing a payment issue while trying to make a purchase on the Starpets website. Even though my card has sufficient balance, when I attempt to pay by card, the system continually redirects me to the Gamepay section, and the process ends with a “payment decli...
I recently encountered a serious issue on Starpets.gg. I had $106 in my account, and I attempted to transfer it to my card through the GameMoney section, using Mastercard/Visa. I carefully entered my card details and specified the amount. The site shows the transaction as completed, but the funds ha...
I am writing to report a recurring payment problem I have been experiencing on the Starpets mobile website. Every time I attempt to complete a purchase, I receive an error message stating that the system has blocked the purchase. I have tried more than three times, and all payment attempts have fail...
Comments