I paid $21 on the Star Pets website to purchase a Neon Fly Ride Turtle pet for my game. During checkout, a countdown timer appeared, but the delivery bot never joined the game, and the pet disappeared completely after the process ended.
Since then, I’ve tried to contact Star Pets support multiple times, but it’s been almost a year with no response at all. I’ve been left with neither the pet I paid for nor any customer service to help resolve the problem. Unfortunately, I don’t have an order or transaction number to provide, which has made it even harder to get help.
I’m asking Star Pets to investigate this issue, deliver the missing Neon Fly Ride Turtle, or refund the $21 I paid. This situation is unacceptable, especially for a platform that sells in-game items and claims to provide secure transactions. Customers deserve proper support when their purchases go missing.
I found a bot on Starpets to load pets and completed the trade as instructed. However, when I logged into the site, the pets never arrived in my account. For three days, I was stuck on the same screen with no updates or progress. Additionally, when I tried selling my pets, the process froze, and I c...
I attempted to transfer my valuable pets and items, including a Fr Turtle and Grim Dragon, to my inventory on StarPets GG for the Adopt Me game, but the process failed, and the items never appeared in my account. It has now been over 24 hours since the issue occurred, and I still cannot access my in...
I purchased Robux through the Starpets website, but even after waiting 20–30 minutes, nothing has been delivered to my account. I followed all the instructions carefully and completed the payment, yet I’m still sitting here with no Robux and no response. I tried reaching out to the developers via T...
I placed an order on StarPets and wasted €3 for nothing. Right after I bought the pets, I was notified that there were issues with the website, and now all my account and purchase history have completely disappeared. This is frustrating for both me and my girlfriend, who is facing the same issue rig...
I made a payment of $45.93 to StarPets to purchase Robux urgently, as I needed an item before it expired. I waited four days, but the Robux never arrived. On the evening of the fourth day, I contacted their support team and explained my situation, stating: "The item I want will expire tomorrow at 1 ...
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