StarMaker Account Banned For Violence Rule Violation Without Explanation

I am writing regarding the mute/ban applied to my StarMaker Karaoke account with ID 62132388*** around May 2026 for an alleged violation of the “violence rule.” My account was muted/banned and I lost the ability to use my profile normally. I believe this enforcement is unfair and not appropriate for my situation. I did not intend any violence, threat, or harmful behavior, and I think the decision may have been made in error or based on a misunderstanding of my content or actions. I have already submitted an appeal through your system, but my account remains muted/banned. I kindly request that you review my case again in detail and remove the mute/ban from my account so that I can continue using StarMaker Karaoke normally. I would appreciate a clear explanation of the specific content or behavior that was considered a “violence rule” violation, and I ask that my account ID be fully restored if no actual violation is found.