My Snap just disappeared, I was hoping to treasure it. How can I get it back?

Since April 15, 2025, I have not been able to access my Snapchat account. Every time I search for my username, Hasano7373, I receive a message saying “This account cannot be found.” My account appears to be locked for no reason. I have never used VPNs or any third-party apps, so there is no violatio...

I’ve been using Snapchat for years, but ever since I installed it on my new iPhone 13, I can’t access the “My Eyes Only” section. Every time I try to open it, I get a “timeout” error. I’m 100% sure I entered my password correctly, and I’ve never changed it. I even tried deleting and reinstalling th...

I am absolutely furious with Snapchat! My account was suddenly locked and disabled without any warning or explanation. I had so many memories and followers on that account, and I poured a lot of effort into building it up. I genuinely loved using Snapchat, and now it's just gone. To make matters wor...

I forgot the password for the ‘My Eyes Only’ section on Snapchat and clicked the ‘Forgot Password’ button to reset it. While I was able to create a new passcode, I’m now being told that I need the old "My Eyes Only" (Meo) password to view any of the snaps I had stored there. No matter what I do, I c...

I’m completely locked out of my Snapchat account, and no matter what I try, I can’t get back in. I’ve followed every single troubleshooting step, but nothing works. I keep getting an error with the support code C14A, and it’s incredibly frustrating. This isn’t just any account—it’s an old one that ...

Snapchat locked my account for no reason. It says it was due to violating rules, but I didn’t do or send anything wrong to anyone. I also didn’t receive anything inappropriate. Maybe someone I didn’t respond to reported my account, but it shouldn’t be that easy to ban someone. I want my account back...

My Snapchat account was suddenly deactivated without any warning or valid reason. I didn’t violate any rules or policies, and yet I’ve lost access not only to my profile but also to all of my saved photos and memories, which are extremely important to me. This is completely unacceptable. I need my ...

I’m using iOS, and after uninstalling and later reinstalling Snapchat, I discovered that all of my private photos in the "My Eyes Only" section were gone. Everything saved after a certain date has completely disappeared, and I have no way to recover them. These weren’t just random snaps—some of thes...

I haven’t been able to log into my Snapchat account for over three months. My account appears to have been deactivated or disabled, but I have absolutely no idea why. I didn’t violate any community guidelines or engage in any behavior that would justify this action. This situation is extremely upse...

I’m extremely frustrated with Snapchat right now. Some of the Memories I recorded earlier today have disappeared, while others from the same day are still available. There was a warning message that popped up (as shown in the screenshot), but nothing was resolved despite that. These Memories were i...

I’ve been using Snapchat for over five years, and today I discovered that more than half of my saved Snaps have vanished without any action on my part. Now, I can only see memories dating back to February, and everything from previous months and years has completely disappeared. This is incredibly ...

I recorded a special birthday video and sent it to my friend so they could save it too—just in case it disappeared from my Memories. Snapchat had been crashing on me a lot, and I didn’t want to risk losing it. But now, when I check, the video is nowhere to be found. It’s not in my Snapchat Memories...

I’m here to report a problem I’ve been facing with Snapchat. When someone sends me photos or videos, I try to open them, but nothing shows up—just a black screen. I don’t know why this is happening, and it’s incredibly frustrating because some of those Snaps were special memories I wanted to save. ...

I recently forgot my Snapchat password and went through the process to reset it. But after successfully changing it, I noticed that all of my saved photos were gone—both in Memories and in the My Eyes Only section. It’s like everything just vanished without warning. These weren’t just random snaps—...

I had thousands of private photos saved on Snapchat, but while trying to change my password, I accidentally clicked “Forgot Password.” After resetting my password, all my saved photos disappeared. I have been using Snapchat for a long time, and this has never happened before. Just two days ago, I u...

I’m unable to view any of my Snapchat Memories even after entering the correct password. I’ve tried logging in and out of my account multiple times, but the problem persists. I have important photos stored in Memories that I urgently need to access, yet nothing seems to work. What could be causing ...

I recently got a new phone, but I made sure to keep all my apps and stay logged into my Google account on my old device. Despite all my photos remaining intact, I couldn't help but notice that certain pictures had mysteriously disappeared over time. For example, I have pictures from one month, but I...

I am stuck in a 72-hour waiting period to remove my account at Snapchat, they say I must wait 72 hours before I can delete my account from this device again. This unnecessary delay is making my life harder by preventing me from controlling my personal data. After emailing Snapchat support about the ...

I need some help with this super annoying problem I had on Snapchat,  out of nowhere, my pics just disappeared from the app, and I didn't even back them up. No clue what happened there. They mean a lot to me, so has to find a way out.  my Snapchat username is "ni***t.c", and I'm freaking out about ...

It's been a while since I lost access to my Snapchat account due to forgetting my personal password, and I'm desperate to retrieve my cherished photos before they're lost forever. Unfortunately, I haven't been able to view my Snapchat pictures since that fateful day. To make matters worse, there see...

Fellow Xolvie fans, I wanted to write and tell you about the terrible time I had trying to get help from Snapchat. The hourglass symbol and the streaks I had with a friend suddenly vanished recently. The Snapchat support team was the first I contacted, but they were of no assistance. When I've had p...