I forgot the password for the ‘My Eyes Only’ section on Snapchat and clicked the ‘Forgot Password’ button to reset it. While I was able to create a new passcode, I’m now being told that I need the old "My Eyes Only" (Meo) password to view any of the snaps I had stored there. No matter what I do, I can’t access my saved content.
I searched everywhere for guidance on this so-called "Meo password," but there’s no helpful information. It's incredibly frustrating—these were private memories I trusted the app to keep safe, and now they're locked away with no way to recover them.
Snapchat, I need real help here. Give users a way to retrieve their content securely when they reset a password. This experience feels like I’ve lost all my saved snaps for good, and that’s not acceptable. Please help me recover access to my ‘My Eyes Only’ memories.
I forgot the passcode for my “My Eyes Only” section on Snapchat, and now I’m stuck in an impossible situation. The app warns that if I reset the password, all the snaps in that section will be permanently deleted. I can’t risk that—I have very personal, irreplaceable memories stored there, including...
I recently forgot my Snapchat password and went through the process to reset it. But after successfully changing it, I noticed that all of my saved photos were gone—both in Memories and in the My Eyes Only section. It’s like everything just vanished without warning. These weren’t just random snaps—...
I’m using iOS, and after uninstalling and later reinstalling Snapchat, I discovered that all of my private photos in the "My Eyes Only" section were gone. Everything saved after a certain date has completely disappeared, and I have no way to recover them. These weren’t just random snaps—some of thes...
I’ve been using Snapchat for years, but ever since I installed it on my new iPhone 13, I can’t access the “My Eyes Only” section. Every time I try to open it, I get a “timeout” error. I’m 100% sure I entered my password correctly, and I’ve never changed it. I even tried deleting and reinstalling th...
I forgot my Snapchat password, and despite trying every possible combination I could think of, I can’t access my account. The account holds very special memories and photos that I cannot afford to lose. I’ve been trying to resolve this issue for over a week, but I am unable to reset my password or r...
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