I recorded a special birthday video and sent it to my friend so they could save it too—just in case it disappeared from my Memories. Snapchat had been crashing on me a lot, and I didn’t want to risk losing it. But now, when I check, the video is nowhere to be found.
It’s not in my Snapchat Memories, and it never reached my friend either, even though the app showed "Sending..." when I shared it. It said it was uploading, but apparently it never went through, and now it’s completely gone. This was an important and personal video, and I’m extremely upset that I can’t recover it.
Snapchat, I need this video recovered urgently. Your platform failed to save it and failed to deliver it—this is unacceptable for a feature people rely on to preserve memories. Please investigate and retrieve my missing Snap.
I’m here to report a problem I’ve been facing with Snapchat. When someone sends me photos or videos, I try to open them, but nothing shows up—just a black screen. I don’t know why this is happening, and it’s incredibly frustrating because some of those Snaps were special memories I wanted to save. ...
I’m extremely frustrated with Snapchat right now. Some of the Memories I recorded earlier today have disappeared, while others from the same day are still available. There was a warning message that popped up (as shown in the screenshot), but nothing was resolved despite that. These Memories were i...
I’ve been using Snapchat for over five years, and today I discovered that more than half of my saved Snaps have vanished without any action on my part. Now, I can only see memories dating back to February, and everything from previous months and years has completely disappeared. This is incredibly ...
I recently forgot my Snapchat password and went through the process to reset it. But after successfully changing it, I noticed that all of my saved photos were gone—both in Memories and in the My Eyes Only section. It’s like everything just vanished without warning. These weren’t just random snaps—...
My Snapchat account has been permanently closed, and I have no idea why. I didn’t violate any rules or engage in any suspicious activity. That account is incredibly important to me, and losing it has caused significant inconvenience. I don’t even understand the reason behind the closure, as I was n...
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