I am disappointed with my Skullcandy Crusher BT Headphones (Model: S6CRW-K591). The hinge on the folding mechanism broke, and when I contacted the retailer, they stated that while they handle distribution and servicing, they could not provide any spare parts or repairs. Their response was simply, "We don’t repair headphones for breakages or other issues."
When I asked for the company’s international contact email, they outright refused, saying, "We cannot provide you with the headquarters’ email address." Additionally, when I inquired about customer support, I was told, "Since this is not under warranty, we can’t help you."
I paid ₺3000 for these headphones, and the response I got was essentially to throw them away after they broke. I even offered to pay for repairs, but they dismissed my request entirely. This lack of after-sales support and refusal to address the issue is unacceptable. A product of this price and brand should have repair options available. I demand a resolution or at least the ability to have my headphones repaired at my expense.
I purchased the Skullcandy Crusher Evo headphones, but I was extremely disappointed upon receiving them. The packaging and included accessories were completely different from what I had seen in unboxing videos. In the videos, the product came in a premium box, but the one I received felt like a che...
On August 22, 2025, I purchased a pair of Skullcandy Crusher ANC headphones from the official Skullcandy Turkey website and paid ₺12,500. However, my order was canceled without my knowledge. Following this, I submitted a refund request, but no progress has been made. My order number is TX4350421013....
I purchased the Skullcandy Crusher Evo from Trendtek, Skullcandy’s official Turkish distributor, and used it for about two weeks before it broke at the folding hinge. When I contacted technical support, they blamed me, claiming it was user error. Even when I offered to pay for the repair, they said ...
I purchased Skullcandy Crusher Wireless headphones and used them without issue for about a month. Then the sound quality became muffled, and another month later, the battery stopped working. When I charge the headphones, the green light comes on, but as soon as I disconnect them, the battery immedia...
The headband on my Anker Soundcore Q45 headphones has developed cracks, and the issue is clearly a design flaw. I reached out to Anker’s authorized distributor and service center in Turkey, submitted a service request online, and even called their support line. Their response? Even with a valid invo...
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