I purchased the Skullcandy Crusher Evo from Trendtek, Skullcandy’s official Turkish distributor, and used it for about two weeks before it broke at the folding hinge. When I contacted technical support, they blamed me, claiming it was user error. Even when I offered to pay for the repair, they said they didn’t have the necessary parts and gave absurd suggestions like using a 3D printer or traveling abroad to resolve the issue myself.
As the official distributor, Trendtek showed no interest or effort in addressing the problem. I filed a complaint with the Consumer Arbitration Committee, which ruled in my favor for a refund. However, given their dismissive attitude, I doubt I’ll receive my money back.
Skullcandy, you’ve turned a long-held dream of owning this headset into a regretful experience. Refund my money promptly so I don’t have to deal with your lack of service again. This level of indifference is unacceptable for any brand.
I am disappointed with my Skullcandy Crusher BT Headphones (Model: S6CRW-K591). The hinge on the folding mechanism broke, and when I contacted the retailer, they stated that while they handle distribution and servicing, they could not provide any spare parts or repairs. Their response was simply, "W...
I purchased the Skullcandy Crusher Evo headphones, but I was extremely disappointed upon receiving them. The packaging and included accessories were completely different from what I had seen in unboxing videos. In the videos, the product came in a premium box, but the one I received felt like a che...
I sent my Skullcandy Bluetooth headphones for warranty service through Trendtek Telekomünikasyon ve Tic. Ltd. Şti., but the product was returned to me without being repaired, and the charging cable and rubber earpieces were missing from the box. I had sent the product a week ago, and my invoice numb...
Since I bought my Anker Soundcore headset on Trendyol, I have been using it for 5-6 times while keeping it in its box. Despite this, a crack chronically appeared in the L part. When I contacted the seller, I was told to reach out to Anker, who then directed me to the service center (virtually). I se...
On August 22, 2025, I purchased a pair of Skullcandy Crusher ANC headphones from the official Skullcandy Turkey website and paid ₺12,500. However, my order was canceled without my knowledge. Following this, I submitted a refund request, but no progress has been made. My order number is TX4350421013....
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