I sent my Skullcandy Bluetooth headphones for warranty service through Trendtek Telekomünikasyon ve Tic. Ltd. Şti., but the product was returned to me without being repaired, and the charging cable and rubber earpieces were missing from the box. I had sent the product a week ago, and my invoice number is TEA2024000000889. I purchased it directly from Skullcandy’s official website. I contacted customer service both by phone and via WhatsApp regarding this issue, but no solution was provided and nothing was done about the missing parts. At present, my product has been returned incomplete. I request that my headphones be replaced with a new one. I urgently ask for my grievance to be resolved.
On August 22, 2025, I purchased a pair of Skullcandy Crusher ANC headphones from the official Skullcandy Turkey website and paid ₺12,500. However, my order was canceled without my knowledge. Following this, I submitted a refund request, but no progress has been made. My order number is TX4350421013....
I wanted to send my Skullcandy in-ear headphones for warranty service due to sound and connectivity issues. Despite repeatedly messaging and calling the Skullcandy Turkey WhatsApp support line, I have not received any response. It has been 24 hours since my first message, and such indifference is tr...
I purchased Skullcandy Crusher Wireless headphones and used them without issue for about a month. Then the sound quality became muffled, and another month later, the battery stopped working. When I charge the headphones, the green light comes on, but as soon as I disconnect them, the battery immedia...
I purchased the Skullcandy Crusher Evo from Trendtek, Skullcandy’s official Turkish distributor, and used it for about two weeks before it broke at the folding hinge. When I contacted technical support, they blamed me, claiming it was user error. Even when I offered to pay for the repair, they said ...
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