I purchased the Anker Soundcore Life Q35 BT (model A3027) headphones just 10 months ago. Despite using them only around 30 times, the headband cracked and broke on its own. Before contacting customer service, I checked online reviews and saw similar complaints dismissed as "user error." Still, I reached out via their WhatsApp support, and unsurprisingly, they labeled it as my fault.
Even when I offered to pay for a replacement part, I was told they don’t provide part replacements. Instead, they suggested a trade-in option for ₺3,250, which is almost the cost of a new pair. This brand clearly has an issue with the durability of its plastic components, as this is a common problem.
Why should I pay more than the current market price for a replacement? The headphones seem like a disposable product at this point. I’m deeply disappointed and will no longer trust this brand. If you’re considering buying Anker headphones, be aware of these issues.
The headband on my Anker Soundcore Q45 headphones has developed cracks, and the issue is clearly a design flaw. I reached out to Anker’s authorized distributor and service center in Turkey, submitted a service request online, and even called their support line. Their response? Even with a valid invo...
On July 5, 2025, I purchased a pair of Anker Soundcore Life Q45 Bluetooth headphones (Product Code: A3040) from MediaMarkt at Istanbul Maltepe Piazza AVM. Within less than a month, a structural crack developed on one of the headphone arms during normal use. After checking online, I saw that this is ...
I purchased the Anker Soundcore Life Q10 headphones, expecting long-lasting quality. However, just 7.5 months after purchase, the ear pads began peeling and developing cracks. Over time, the damage worsened, with pieces falling apart to the point that the headphones are now unusable in public. I had...
I own an Anker Soundcore Q20i, and the plastic on the adjustable slider that surrounds the head broke. This is clearly a quality issue, so I sent it in for repair under warranty, expecting a reasonable resolution. Instead, I was told the repair would cost ₺1400, which is nearly the price of buying a...
Since I bought my Anker Soundcore headset on Trendyol, I have been using it for 5-6 times while keeping it in its box. Despite this, a crack chronically appeared in the L part. When I contacted the seller, I was told to reach out to Anker, who then directed me to the service center (virtually). I se...
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