06 d** 4*9 license plate 2020 model-2. When I bought it, I was told by the seller that the warranty was extended and there was an extra 2-year warranty. We confirmed this from the Doğuş Oto Istanbul dealer and I bought the vehicle by having the necessary expertise done. After a few months, strange noises started coming from the vehicle's transmission. When I took the vehicle for periodic 105 thousand maintenance, I was told that the cause of these sounds was due to the clutch and transmission. When I asked for it to be removed from the warranty, they said they would write about it because the vehicle did not come to a previous maintenance. As a result of the correspondence, they stated that my fault could be repaired at a cost of 12400 TL. I am complaining about Skoda and its services, which say that they provide both extended warranty and 5-year warranty on transmission and engine. Please solve my problem as soon as possible. Thank you
I purchased a Skoda Scala in 2022, and after a year, I started hearing noises when downshifting. I took the car to the authorized service in Erzurum. During my first visit, they couldn't detect the sound, but on my second visit, they acknowledged it. The transmission was cleaned, and a software upda...
I purchased my 2019 Skoda Kodiaq brand new from Erya Otomotiv, and at only 38,000 kilometers the transmission failed. Since the day I bought it, I have had all maintenance carried out regularly at the same authorized service center. However, after experiencing this breakdown on August 18, I took the...
They say in Istanbul, "Kia never deceives." So, on June 19, 2023, I bought a Kia Cerato and immediately hit the road. However, I heard a strange noise coming from the car, almost like a whining. I contacted customer service, who advised me to take it to the nearest service center. So I handed over m...
I have been using a Volkswagen Passat Highline since 2021 and have been facing a clutch problem. The car is still under warranty until the 15th of 2025, but 'Gökmen Otomotiv', the authorized service center, asked for ₺55,000 to fix it. The issue started after they performed heavy maintenance when th...
In April 2021, I purchased a brand-new car from the dealership. It had absolutely no mileage on it. However, after only a month, while driving at a speed of 90-100 km/h in 6th gear, I became aware of a humming sound emanating from the engine. I went to the authorized Ermat Service Center in Izmir, w...
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