I purchased a Skoda Scala in 2022, and after a year, I started hearing noises when downshifting. I took the car to the authorized service in Erzurum. During my first visit, they couldn't detect the sound, but on my second visit, they acknowledged it. The transmission was cleaned, and a software update was applied, but the noise persisted. Despite sending videos of the issue to the manufacturer multiple times, they claim the noise is "normal" and refuse to acknowledge the problem. Having driven the same model without the noise, I know this isn’t right. I'm a 20-year experienced driver, and this is the first time I’ve faced such a situation, especially from Skoda. Even though my car is still under warranty, there’s no resolution.
06 d** 4*9 license plate 2020 model-2. When I bought it, I was told by the seller that the warranty was extended and there was an extra 2-year warrant...
I purchased a brand-new 2024 Skoda Scala Premium 1.0 TSI 115 PS DSG on 28/05/2024. On 25/09/2024, at just 4,029 km, the car showed a transmission error when I started it. I contacted Skoda roadside assistance, and the vehicle was towed to an authorized service center. They diagnosed a mechatronic fa...
My 2024 Hyundai i20 1.0 T-GDI makes a metal scraping noise coming from the engine when I accelerate while driving. This problem has persisted since the beginning of August. On August 14th, I contacted the Iskenderun Arslanoğlu Hyundai Service Center, but they told me the problem was normal and ignor...
I own an Audi Q2 model from 2023. Shortly after receiving my vehicle, I began hearing strange noises from the transmission while driving on slightly bumpy roads with the windows down. The sound was similar to metal parts colliding. Concerned, I went to the authorized dealer, Doguş Oto Maslak. They p...
I own a 2023 Volkswagen Transporter with a standard chassis and a 2.0 TDI manual transmission. After driving just 3000 kilometers, I visited the DÖŞMAN Volkswagen contracted customer service on 06/01/2023 due to an issue with my vehicle. There were several problems that I encountered, which I will d...
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