Purchased Skechers from Marmara Park Branches Fall Apart Due to Poor Quality
I bought a pair of shoes from the Skechers store in Marmara Park two months ago, in August 2023. Due to my work requirements, I've only worn these shoes for a few hours on Sundays. However, I noticed that the colors on the sole were fading quickly. Furthermore, the solely developed cracks, and the inner heel portion tore apart. I sent the product in for inspection, but my claim was denied. This experience has left me extremely dissatisfied. The quality of the shoes does not meet my expectations, and I am disappointed that my complaint was not acknowledged. Because of the poor after-sales service, I have decided not to make another Skechers purchase in the future. It's critical for customers to have faith in a brand's quality and customer service, and unfortunately, this experience has eroded my faith.
Dear Customer, Thank you for taking the time to bring this matter to our attention. Skechers Customer Contact Center











