I couldn't believe it when I noticed the straps on the Skechers sandals I bought were misaligned by about 1 cm after only wearing them once. As I returned to the Mall of AVM store, I was met with the most abhorrent attitude from a man named Ismail. He was downright impolite! They stated that because the product had been worn, it would be sent for inspection. Surprisingly, they admitted that the left and right soles differed. Although the inspection was approved, they now claim that the product is out of stock. Skechers Turkey, are you serious? You sell faulty products, have them inspected, and then claim they're out of stock? It is not my fault that I was left without a product after spending 1,900 TL during the summer! You took my money quickly, but now you won't provide the service you promised. I demand that my ordeal be resolved immediately and that the product be restocked as soon as possible. If not, I will not hesitate to file a complaint with the Consumer Rights Court and exercise all of my legal rights. Please train your employees, such as Ismail, on how to treat customers with respect!
My recent shoe purchase from Skechers at Kocaeli Outlet Mall turned into a nightmare. After trying on the shoes at home, I was shocked to find the back of one shoe partially broken. Naturally, I rushed back to the store, hoping for a simple refund or exchange. Little did I know the ordeal that await...
I bought a pair of Skechers shoes from Metro Turkey in Antalya, but the front soles on both the right and left sides slid backward on the third day of wearing them. I wanted to return them, but they refused because they had been used. Metro Antalya completed a Repair Request Form and returned the sh...
I bought women's sports shoes from Skechers in Maltepe Piazza. The shoes, which were out of stock the day before, suddenly appeared the following day. When I conveyed my suspicions to the store manager that the shoes might be returned, the staff said they couldn't see the sub-stock and stated the sh...
About three months ago, I purchased a pair of Skechers GO Walk Flex New World sneakers from the Istanbul Marmara Forum Skechers store. Due to a foot injury, I could not wear them regularly, and most of the time I was not even standing or walking for long periods. Despite this limited use, the shoes ...
I ordered a black Skechers Skech-Air Court sneaker online, and to my disappointment, it arrived with a visible defect. Wanting to resolve the issue quickly, I called the authorized Skechers store at Ankamall. They told me, “Come in, we’ll help you with an exchange.” Trusting them, I drove 45 kilomet...
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