On February 28, 2024, I bought a Skechers brand shoe in İzmir İstinye Shopping Mall. Although the shoe fit comfortably and did not cause any discomfort, I noted that before 1.5 months, the inner lining and heel pieces tore, and there were holes in the sole. When I returned the shoe to the store where I purchased it, they logged my complaint and forwarded it to Olka Sports Equipment. The feedback I received indicated that the problem was not production-related. Now, if a shoe costs roughly 5,000 lira and falls apart after only 1.5 months of normal wear, what might be the cause if not a manufacturing defect? It turns out that Olka Sports Equipment distributes this brand. Why are you releasing such low-quality products into the market, and where does your responsibility lie under these circumstances? Olka responded to my complaint with brazen audacity, claiming, "Dear customer, no production-related defect was found in your product under inquiry with request number 1-349083." Given this response, I have contacted the Arbitration Committee. We'll see what happens together. If the brand was confident in its quality, I wouldn't have had to go through these procedures. My advise is to avoid the Skechers brand. Instead, choose customer-centric firms that at least guarantee their quality for the same price range.
Hi there! About five months back, I made a purchase of a pair of shoes from the Skechers store located in Mecidiyeköy Cevahir Mall. Even though I don't do any strenuous activities or participate in sports, my shoes inexplicably developed tears on the inside and pop on the outside, even though I have...
On 22/10/2023, I shelled out 2,649.00 TL at the Olka Sports Equipment Inc. Skechers store in Izmir Forum Bornova for a pair of black track shoes, model number 894189TK bbk, confidently promised a two-year warranty by the store staff. After rocking them a mere three times, I noticed the left shoe was...
On May 26, 2023, I purchased a pair of shoes from Ozdilek Park Istanbul. Surprisingly, the inner heel lining tore apart after only 2 months of use, causing the rigid material to injure my heel. When I sent the shoes in for inspection, they dismissed the problem as not being related to production. Th...
On January 19, 2024, I bought a pair of Skechers shoes. After wearing them about five times over a month, I noticed the inner lining was torn. I took them back to the store and requested an inspection, but they were returned to me, citing "customer damage." I spent 5,000 lira on these shoes, and now...
I bought a pair of Skechers shoes on March 12, 2023, for 2,004.15 TL. But after only 5 months, the right shoe ripped open on the side near the front. I brought the shoes to Ayakkabı Dünyası to get them checked, and they gave them back, saying it was because of my mistake. I've included all the impor...
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