I rented a car from Sixt, but they still haven't refunded my deposit—it’s still pending as a hold on my credit card. When we initially rented the car, the price was supposed to include all taxes, but the invoice showed an unexplained tax deduction. We didn’t return the car with a full tank, and the email we received stated it was at 7/8 full. The attendant at drop-off mentioned that they would charge around €30-35, but they ended up charging €70. I paid a €300 deposit plus €87 for an additional driver, totaling €387 that’s still pending. Additionally, they charged €200 directly to my credit card. When I contacted them about the issue, they responded that they would investigate, but it's been over a week, and I'm still waiting for a resolution.
I rented a car from Sixt Rent a Car abroad and left a €500 deposit as required. At the time of return, I was told that the full deposit would be refunded to my account. However, without any prior notice or consent, Sixt later withheld €90, claiming it was a deduction for insurance. The problem is, ...
I rented a car from Sixt in Utrecht, Netherlands under reservation number 9600929056, and a €300 deposit was charged to my credit card at the time of rental. It’s now been over three weeks, and that deposit still has not been refunded to my account. I contacted my bank to inquire about the status o...
I rented a car from Sixt Rent a Car in Bosnia and Herzegovina between May 22 and May 26. At the time of rental, they took a €700 deposit, and I was clearly told that it would be refunded on the same day I returned the vehicle. I returned the car as scheduled with no issues, yet the deposit has still...
As confirmed by the booking receipt dated 17/06/2024, I made a 7-day car rental reservation through Booking.com with reservation number 765494310. The rental was to pick up the car at Berlin Airport and return it at Frankfurt Airport. I paid €396.35 excluding insurance, €150 for insurance, and a €30...
On June 20, I rented a fully insured car from Sixt Switzerland. While driving in the Netherlands, the tire burst, and when I contacted Sixt Germany, they instructed me to pay for the replacement first and assured me that the amount would later be refunded. I paid €339 for one tire and submitted a co...
Comments