5
Resolved

Sinoz Sunscreen from Watsons Defective – Requesting Immediate Return or Exchange

September 25, 2024 6:18 AM118

I purchased Sinoz sunscreen from a Watsons store based on the recommendation of the staff, but the product's texture and color were defective. I am requesting either a return or an exchange. I complained to the store, but they refused to take it back because the package had been opened. How am I supposed to know the product is faulty without trying it? I expect a positive response and resolution as soon as possible. This is frustrating, and I hope Watsons can address this issue promptly.

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