I purchased the Sinoz Pink Sunscreen from BİM and was incredibly disappointed when I opened the product at home. The cap was broken, and the cream had already leaked out into the packaging. It was messy, wasteful, and clearly a product that should never have made it to the shelf in that condition.
I immediately contacted Sinoz via their official email address to report the issue. But despite reaching out, I received no reply at all—no acknowledgment, no apology, and no offer to resolve the situation. It’s frustrating to be completely ignored after paying for a defective product.
I didn’t want to go through the hassle of returning it to the store, especially for something that should have been resolved easily through proper customer service. Unfortunately, that didn’t happen.
I’m now hoping Sinoz sees this complaint here and takes responsibility. I expect a refund or replacement for the product I couldn’t even use properly. If this brand truly values its customers, it needs to provide better post-sale support. Please respond and resolve this issue.
I’ve been using the Sinoz Pink Touch Instant Tone-Correcting Repairing Moisturizer SPF50 for a while now, expecting it to offer reliable sun protection as advertised. However, despite being marketed as a sun cream, it has zero effectiveness under sunlight. It did absolutely nothing to shield my skin...
On July 15, 2025, I ordered a 50 SPF sunscreen from Sinoz’s official website (Order No: 2521027). The product was delivered to Bayındır Mahallesi, Receban Caddesi, Rıza Park 1 Sitesi, Apartment 21, Floor 7, Batman Merkez. When I opened it for the first time during my vacation, it had a strong paint-...
Today, I bought Sinoz Pink Touch Sunscreen on sale at Watsons and applied it to my face for the first time. Just 3 to 4 hours after application, my skin broke out in small pimples all over. If this is what happens after a single use, I can’t even imagine the damage it might cause with continued use....
I'm writing to express my deep dissatisfaction with a recent purchase of Sinoz cream. Upon receiving the product, I discovered that the protective seal was missing and the cream itself appeared to be half-empty. This suggests that the product may have been opened or tampered with prior to my receipt...
I purchased the Sinoz Liquid Pink Sunscreen through Trendyol, and I had a terrible experience with it from the very first use. I have sensitive skin, but I’ve never encountered such an intense and uncomfortable reaction with any other product before. As soon as I applied it, my skin began to burn, t...
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