I received a David Walker perfume as a gift and wanted to exchange it because I didn’t like the scent. I went to the store the same day, but they refused to process the exchange, claiming that since the packaging was opened, they couldn’t accept it. How am I supposed to know if I like the scent without trying it? It’s completely unreasonable to expect someone to keep a fragrance without testing it first. Despite my timely visit, they still wouldn’t help. I’m very frustrated with their rigid exchange policy and expect them to offer a solution for situations like this.
I accidentally purchased the wrong perfume from Yves Rocher and realized it after using it just once. When I tried to exchange it, they refused. I don’t understand why this isn’t allowed. It was a genuine mistake, and I only sprayed it once to test the scent. Now I’m stuck with a fragrance I don’t ...
I went to the Yves Rocher store to exchange a perfume gift I received, bringing the unopened gift box with me. The salesperson opened the package and refused to exchange the perfume, claiming it had been used. Since the perfume bottle and its box don’t have protective seals, there’s no way to verify...
I received two perfumes from David Walker as a gift and wanted to return them the very next day, completely unused. What I experienced instead was a series of delays and redirections from one branch to another. Eventually, they refused the return, claiming the packaging was damaged. The perfumes we...
I recently purchased a Dolce & Gabbana perfume and was dissatisfied with its lack of scent longevity and projection. I requested that the product be sent in for inspection, but the inspection was handled by Arcon Cosmetics, and my request was denied. Their explanation was that they couldn’t inspect ...
I purchased Sinoz sunscreen from a Watsons store based on the recommendation of the staff, but the product's texture and color were defective. I am re...
Comments