I recently discovered that my Enpara card has been charged $12 every month under the name “Simple Premium,” without my knowledge or consent. These charges have been ongoing since around August 7, and I don’t even know what Simple Premium is—I never signed up for any membership or subscription.
I am requesting that these unauthorized charges be urgently investigated, that all amounts deducted from my account so far be fully refunded, and that any related subscription or membership be completely canceled. I also expect a clear and written explanation regarding these unauthorized transactions.
On February 5 at 9:38 AM, I noticed a charge of $31 on my Ziraat Bank card under the name “Simple Premium,” made without my knowledge or consent. I have not applied for any membership related to this service, nor have I knowingly given any approval for such a charge. For this reason, I am requestin...
On December 8, 2025, I noticed a charge of $31 on my QNB credit card with the description “Simple Premium,” which was made without my knowledge or consent. I have no membership, subscription, or purchase associated with Simple Premium. Due to this unauthorized transaction, I am requesting a full re...
Last year, I downloaded an app called “Simple Premium Life” on my phone, but I deleted it the same day without making any payments or using the app. Despite this, I recently noticed on my credit card statements that, starting from June 2025, I have been charged every month under the description “Sim...
Last night, I created a basic membership on the Simple app, thinking I would receive a 12-week membership. However, first, $4 was charged to my card as a membership fee. Then, when I clicked on the “get program” section in the app, I was charged again—this time $4 and $50 in two separate transaction...
Even though I previously canceled my Simple Premium subscription, I have continued to be charged 399 TRY per month $12 for the past 9 months. Since I canceled the membership, I no longer use the service, and being charged without my approval has caused me serious inconvenience. I do not have a conf...
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