Kiwi and Malaysia Airlines Left Me Without Help for Ticket Change

I purchased a Malaysia Airlines ticket under booking number 2757362485680 for passenger Nurhayati Binti Rahim on the Tawau–Kuala Lumpur route, scheduled for January 24, 2026, at 6:25 p.m., through the third-party agency Kiwi. I would like to change this flight to January 25, 2026, at 11:00 a.m., and I am fully willing to pay any applicable change fee or penalty. When I went to Tawau Airport to request this change, the Malaysia Airlines counter had already closed at 6:00 p.m., so I was unable to receive assistance there. I then contacted Malaysia Airlines customer service by phone, but I was informed that responsibility for my ticket and any changes lies with Kiwi because the ticket was purchased through them. As a result, I was left without any practical support or a clear solution, despite being ready to pay for the change. I respectfully request that my flight on the Tawau–Kuala Lumpur route be changed from January 24, 2026, at 6:25 p.m. to January 25, 2026, at 11:00 a.m., and that this change be confirmed as soon as possible. I would appreciate urgent assistance and clear written confirmation of the updated flight details without further delay. Please contact me immediately by phone at 0172475901, or provide a direct contact number where I can quickly reach a responsible representative to resolve this issue.