I bought a Siemens XXL refrigerator, and honestly, I regret it every single day. From the moment it arrived, the problems never stopped. I’ve had to call service over and over again—it's like I’m more familiar with the repair team than my own friends. Just when I think the issue is fixed, another one pops up. Most recently, we ordered a part and scheduled a service visit. But now it’s been two days, and no one has shown up. Not even a call.
Every time I reach out to customer service, all I get is a half-hearted apology followed by them hanging up. That’s not support—it’s just brushing customers off.
Siemens, I spent good money on this fridge, and I expect it to work. Either fix the product properly or replace it. Stop wasting my time and honor your responsibilities.
Hello, after my Siemens refrigerator broke down, I deeply regret choosing another Siemens refrigerator. Of course, it’s understandable that a faulty appliance might occasionally be delivered, but what happened afterward was beyond reason—lacking empathy, care, and at times even felt harsh and incons...
Hello there, I just wanted to bring up a complaint that I've been meaning to address. When I opened the refrigerator this morning, I couldn't help but recall the time I had to contact customer service about the loose handle that came with it. It's funny how unpredictable the whole service experience...
We bought our Siemens refrigerator 8 years ago, trusting the brand name. But from the very first month, we faced issues. There was a bad odor inside, and the service team blamed a faulty digital temperature display. One team said the entire fridge needed replacing, but instead of following through, ...
I’ve been using a Siemens refrigerator for five years, and I’m shocked at its condition. Despite taking good care of it—no misuse, no damage, no neglect—it’s now full of rust and mold. This is completely unacceptable from a brand that claims to offer high-quality appliances. The exterior and interi...
2 months ago, we noticed that the normal compartment of our refrigerator, which we have been using for 5 and a half years, started freezing the products. We contacted the Siemens authorized service about this. The guy who came told us that the main card and another part had failed, but that the prod...
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