I joined Sidra Chain in 2022, but my account is still not verified. I tried adding another KYC, and I was informed that my account was suspended. Sidra Chain, please consider my situation and verify my account. I am the real owner of the account, and I am requesting that you unsuspend my account as soon as possible.
I have multiple Sidra Chain KYC Portal accounts for myself and my family members, and all of them have been stuck in “Pending” status for a very long time. I uploaded all the required documents for KYC on 18 June 2024, but even after about nine months, none of the accounts have been verified. All do...
I created an account on Sidra Chain and, as part of the process, I submitted my identity documents and selfies for verification. I uploaded the front and back of my ID, as well as a selfie where I am holding both sides of the ID. However, despite completing these steps, my account was not verified, ...
My Sidra Chain account has been deactivated. I completed my KYC, and I have been mining, but when I tried to access my account this morning, it showed as deactivated. Please note that I have only one account, and I struggled a lot before finally getting verified. I kindly request your assistance. Th...
Dear Sidra Chain/KYCPort Team, I have completed my KYC submission since August 2024 using the KYCPort system. However, my identity verification has still been showing as "Under Review" for many months now. I have already earned over 120 ST tokens and want to fully participate in the SidraChain ecosy...
I have been using my Sidra Chain account since 2024 and have been regularly claiming my tokens. I also completed the KYC process successfully. However, it now shows that my account has been deactivated. I have not done anything wrong. Please reactivate my account so I can use it again. Thank you. Em...
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