I have multiple Sidra Chain KYC Portal accounts for myself and my family members, and all of them have been stuck in “Pending” status for a very long time. I uploaded all the required documents for KYC on 18 June 2024, but even after about nine months, none of the accounts have been verified. All documents were submitted correctly through the portal, and there has been no update or change in status since then. Because the KYC is still pending, we are unable to properly use our Sidra accounts as intended. I have already tried to contact Sidra Chain support about this problem, but I did not receive any response. I find this lack of feedback and such a long delay very upsetting and worrying. I kindly request that you urgently review and verify all of our Sidra Chain KYC accounts, or at least provide a clear explanation for the delay and what needs to be done from our side so that verification can be completed as soon as possible.
I’ve been trying to complete my KYC verification on the Sidra Chain app, but my documents have been stuck under review for a long time, and I’m unable to move forward. It’s exhausting to face the same issue over and over again without any guidance or proper support. I’ve reached out Sidra Chain cust...
I’ve been trying to complete my KYC verification in the Sidra Chain app, but my documents are stuck in the review process, and I can’t seem to move forward. It’s incredibly frustrating to encounter the same issue over and over again without receiving any assistance or guidance. I reached out for ass...
Dear Support Team, My Sidra Chain KYC is still pending despite submitting all required documents. Please check and resolve this at the earliest. Let me know if any further action is needed. Thanks.
I created an account on Sidra Chain and, as part of the process, I submitted my identity documents and selfies for verification. I uploaded the front and back of my ID, as well as a selfie where I am holding both sides of the ID. However, despite completing these steps, my account was not verified, ...
Dear Sidra Chain/KYCPort Team, I have completed my KYC submission since August 2024 using the KYCPort system. However, my identity verification has still been showing as "Under Review" for many months now. I have already earned over 120 ST tokens and want to fully participate in the SidraChain ecosy...
Comments