I have been unable to access my Sidra Chain account for about 3 to 4 days. Whenever I try to log in, the system shows a message that my account is inactive, and it does not allow me to log in at all. My account currently contains funds/assets that I cannot access because of this issue, and I have not made any changes, such as changing phone, password, or submitting documents, before the problem started. I have also not yet been able to reach customer support to resolve this. I request that my Sidra Chain account be urgently reviewed and reactivated so that I can access my money and use my account again, and that I be informed of the reason why the account was made inactive.
I have been unable to access my Sidra Chain account for the last two weeks because I lost access to my Google Authenticator, and as a result I cannot ...
I have been unable to access my Sidra Chain account for about two months, since around 10 October 2025. When I try to log in, the system suddenly asks for a Google Authenticator code, even though I never activated or linked Google Authenticator to this account. Because of this, I am blocked at the G...
My Sidra account has been logged out for almost a month and now it keeps asking for an authenticator code that I no longer have access to. When I tried to enable the authenticator while setting up my 2FA, it showed an error due to network issues, so I didn’t know it had actually gone through. A few ...
I lost access to my Sidra Chain account and urgently need help recovering it. Please assist me in regaining access to my account as soon as possible. I would be very grateful if my complaint is resolved quickly, as this will allow me to access my Sidra again. Thank you very much for your concern.
I have been unable to access my Sidra Chain account for about two months because the system suddenly started asking me for a Google Authenticator code, even though I never activated or linked Google Authenticator to my account. When I try to log in now, I am blocked at the step where a Google Authen...
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